Disclaimer

Last Updated: May 14, 2026

The information, services, supplier listings, sourcing recommendations, logistics coordination, inspection coordination, communication tools, AI-generated outputs, and related content provided through the SURTE Global LLC platform (“Platform”) are provided for general informational and business assistance purposes only.

By using the Platform, you acknowledge and agree to the following disclaimers.

1. No Guarantee of Suppliers or Factories

SURTE does not own, operate, manufacture, or control third-party factories, suppliers, logistics providers, inspection companies, customs brokers, freight forwarders, or other service providers featured, introduced, or recommended through the Platform.

SURTE does not guarantee:

  • Supplier legitimacy;
  • Product authenticity;
  • Product quality;
  • Manufacturing capability;
  • Ethical compliance;
  • Pricing;
  • Delivery timelines;
  • Supplier performance;
  • Financial stability;
  • Regulatory compliance.

Any “SURTE Reviewed,” “Preferred,” “Featured,” or similar designation reflects SURTE’s opinion only as of the date of review and does not constitute a certification, guarantee, endorsement, or warranty.

Users are solely responsible for conducting independent due diligence before engaging with any supplier or service provider.

2. No Manufacturing or Seller Responsibility

SURTE is not:

  • A manufacturer;
  • A distributor;
  • A retailer;
  • A seller of goods;
  • An importer of record;
  • A customs broker unless separately licensed and contracted;
  • A shipping carrier;
  • A warehouse operator;
  • A certification authority.

SURTE primarily operates as a software platform, sourcing technology provider, and introduction service.

All transactions between users and third parties are conducted solely at the user’s own risk.

3. No Guarantee of Pricing or Profitability

SURTE does not guarantee:

  • Lowest market pricing;
  • Competitive pricing;
  • Profit margins;
  • Product demand;
  • Business success;
  • Supplier exclusivity;
  • Market performance.

Supplier pricing and sourcing conditions may change at any time due to:

  • Market conditions;
  • Tariffs;
  • Supply chain disruptions;
  • Currency fluctuations;
  • Supplier changes;
  • Global trade conditions.

4. Third-Party Services Disclaimer

SURTE may recommend or coordinate services involving:

  • Freight forwarding;
  • Logistics;
  • Warehousing;
  • Transportation;
  • Customs brokerage;
  • Product inspections;
  • Payment processing;
  • Quality control;
  • Insurance providers;
  • Trading companies.

These services may be provided by:

  • Independent third parties;
  • Affiliates;
  • Strategic partners;
  • Entities partially or wholly owned by SURTE.

SURTE does not control and is not responsible for the acts, omissions, services, products, delays, errors, or conduct of third-party providers.

SURTE shall not be liable for:

  • Shipping delays;
  • Theft;
  • Cargo shortages;
  • Customs holds or seizures;
  • Product damage;
  • Inspection failures;
  • Fraud;
  • Financial losses;
  • Supplier disputes;
  • Third-party negligence.

5. Inspection Disclaimer

Any inspection, quality control review, audit, sample review, or product evaluation conducted by SURTE or any third party is limited in scope and based only on observable conditions at the time of inspection.

Inspection services do not constitute:

  • A guarantee;
  • A certification;
  • A warranty;
  • An assurance of future product quality;
  • An assurance against hidden defects, substitutions, shortages, fraud, or future manufacturing inconsistencies.

6. AI and Automated Systems Disclaimer

The Platform may utilize artificial intelligence, automation tools, machine learning systems, algorithms, and automated recommendations.

AI-generated outputs may contain inaccuracies, omissions, translation errors, outdated information, or incorrect recommendations.

SURTE does not guarantee the accuracy, completeness, legality, or reliability of AI-generated outputs.

Users remain solely responsible for independently verifying all information before making business, sourcing, financial, logistics, or legal decisions.

7. International Trade and Compliance Disclaimer

International trade involves risks including:

  • Customs delays;
  • Tariffs;
  • Regulatory changes;
  • Import restrictions;
  • Export controls;
  • Sanctions;
  • Product compliance requirements.

SURTE does not provide legal advice, customs advice, tax advice, or regulatory certifications unless expressly stated in writing.

Users are solely responsible for ensuring products comply with:

  • Import/export laws;
  • Product safety laws;
  • Customs regulations;
  • Labeling requirements;
  • Intellectual property laws;
  • Certification requirements.

8. No Professional Advice

Information provided through the Platform does not constitute:

  • Legal advice;
  • Financial advice;
  • Tax advice;
  • Customs advice;
  • Regulatory advice;
  • Investment advice.

Users should consult qualified professionals before making business, legal, financial, or compliance decisions.

9. Platform Availability Disclaimer

SURTE does not guarantee uninterrupted access to the Platform.

The Platform may experience:

  • Downtime;
  • Delays;
  • Data loss;
  • Technical failures;
  • Cybersecurity incidents;
  • System outages;
  • Third-party service interruptions.

SURTE shall not be liable for losses arising from:

  • Platform interruptions;
  • Server failures;
  • Data breaches;
  • Unauthorized access;
  • Technical errors;
  • Lost communications;
  • Lost files or sourcing records.

Users are responsible for maintaining their own backups of important records and information.

10. Third-Party Links and Content

The Platform may contain links, integrations, referrals, or access to third-party websites, applications, suppliers, logistics providers, inspection companies, and external services.

SURTE does not control or endorse third-party websites or services and is not responsible for:

  • Their content;
  • Security;
  • Privacy practices;
  • Availability;
  • Products or services.

Users access third-party services at their own risk.

11. Limitation of Liability

To the fullest extent permitted by law, SURTE shall not be liable for:

  • Indirect damages;
  • Consequential damages;
  • Lost profits;
  • Business interruption;
  • Product defects;
  • Shipping losses;
  • Supplier disputes;
  • Customs penalties;
  • Cybersecurity incidents;
  • Data loss;
  • Financial losses arising from use of the Platform or third-party providers.

12. Changes to This Disclaimer

SURTE may update or modify this Disclaimer at any time.

Updated versions become effective upon posting to the Platform or website.

Continued use of the Platform constitutes acceptance of the revised Disclaimer.

13. Contact Information

SURTE Global LLC
Doing Business As: SURTE
3710 Rawlins St, Suite 1420
Dallas, TX 75219
legal@surteglobal.com
USA: 1 (214) 253-4594

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